Grimsby & Lincoln

FAQ2020-12-07T07:58:54+00:00

Frequently Asked Questions

Where can I use my Local Gift Card?2020-12-07T07:31:22+00:00

Your Be-local.ca eGift Card may be used for making purchases at any of the participating Be-local.ca eGift Card businesses. Please check our website for a full list of participating businesses BE-local.ca/directory

Does my BE-local.ca eGift Card ever expire?2020-12-07T07:38:21+00:00

The funds on Be-local.ca eGift Card never expire.

Can I redeem my BE-local.ca eGift Card for cash?2020-12-07T07:39:49+00:00

The Be-local.ca eGift Card are non-refundable and may not be redeemed for cash at any time.

How do I use my BE-local.ca eGift Card?2020-12-07T07:40:21+00:00

The Be-local.ca eGift Card can be used at any participating businesses. A list of participating businesses can be found at BE-local.ca/directory. Simply inform the business that you will be using Be-local.ca eGift Card and they will know how to proceed.

What if I want to spend more than the card value?2020-12-07T07:41:33+00:00

The Be-local.ca eGift Card can be combined with another form of payment to complete a purchase. Be sure to notify the cashier before they process your purchase to ensure they are able to complete a split payment transaction.

What happens if my BE-local.ca eGift Card is lost or stolen?2020-12-07T07:41:14+00:00

Notify Be-local.ca eGift Card Customer Service via email at info@be-local.ca. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please treat Be-local.ca eGift Card as cash, if it is lost or stolen there is the possibility of the card being used by someone other than yourself. Be-local.ca eGift Card cannot refund any lost funds but unused funds can be transferred to a new card for a fee of $5.00 (price does not include shipping if applicable).

What is the maximum amount of BE-local.ca eGift Card I can purchase?2020-12-07T07:42:05+00:00

Individual Be-local.ca eGift Card can be purchased between $5-$500. Your total purchase may not exceed $2999.99

How do I keep track of my balance?2020-12-07T07:42:49+00:00

You can check your Be-local.ca eGift Card balance at www.getmybalance.com or by calling 1-800-755-0085. Plus, when you use your Local Gift Card, the approval code at the bottom of your receipt represents your remaining balance. Example 58X17 = $58.17

What if I want to return items purchased with my BE-local.ca eGift Card?2020-12-07T07:43:20+00:00

Depends completely on the businesses return policy. The Be-local.ca eGift Card businesses have their own return policies and are not associated with Be-local.ca eGift Card.

What if I have additional questions about BE-local.ca eGift Card?2020-12-07T07:43:44+00:00

The Be-local.ca eGift Card Customer Service can be reached via email info@be-local.ca

How do I accept the gift cards?2020-12-07T07:52:20+00:00

Our gift cards will work on your existing point of sale. No additional hardware required. They even work on square.

How often do I have to pay?2020-12-07T07:53:31+00:00

Our fees are due annually and are valid for 12 months regardless of when you sign up. If you sign up in May you would be up for renewal the following May. There are no additional fees.

I have signed up my business but my listing is not showing on the directory?2020-12-07T07:54:19+00:00

Listings are displayed once your listing has at least a logo, basic description and contact info. We know first hand how busy business owners are so we want to ensure you have time to complete your listing before it goes live.

I have signed up and completed my profile. Now what?2020-12-07T07:55:02+00:00

We will email/phone you to arrange a time to come by and register your POS (Point of Sale) terminal. Once your POS is registered you are able to accept The Local Gift Card.

Can I change my business profile?2020-12-07T07:55:29+00:00

Simply email us with the changes that you would like.

I have noticed that businesses have window decals – how do I get my window decal?2020-12-07T07:56:38+00:00

Window decals are delivered when we register your POS terminal. If you require additional window decals please feel free to email us.

I have heard that you are going to be hosting events. I would like you to host an event at my business. How do I make that happen?2020-12-07T07:56:58+00:00

If you would like your business to be considered for one of our events please email us with the subject line: Events

I am a solopreneur, non-profit or farmer. I have heard that you have a reduced annual fee for such businesses?2020-12-07T07:57:23+00:00

Yes. If you are a solopreneur who works from home, are a local non-profit or farmer please email us with your contact information. If you meet our criteria we will send you a link to register at a reduced rate. We want to make sure our program is accessible to everyone.

I still have questions, what should I do?2020-12-07T07:57:51+00:00

Please contact us and we will be happy to answer your questions.

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