Notify Be-local.ca eGift Card Customer Service via email at info@be-local.ca. Lost or stolen gift cards may not be replaced without adequate proof of purchase (original gift card receipt), and the corresponding gift card number. Please treat Be-local.ca eGift Card as cash, if it is lost or stolen there is the possibility of the card being used by someone other than yourself. Be-local.ca eGift Card cannot refund any lost funds but unused funds can be transferred to a new card for a fee of $5.00 (price does not include shipping if applicable).